Service & Support

From first inquiry to long-term partnership, we are with you at every step.

ISO 9001:2015 CertifiedQuality Management System

Simple, Transparent OEM/ODM Process

Whether you are ordering a prototype or scaling to mass production, our streamlined process keeps every stage clear.

1

Submit Your Requirements

Send drawings, specifications, or a sample. PDF, DWG, STEP, and written descriptions are accepted.

Response within 24 hours
2

Engineering Review & Quotation

Our technical team evaluates feasibility, winding parameters, materials, and lead time.

Typically 1-2 business days
3

Sample Production & Approval

Pre-production samples are manufactured and shipped for evaluation before batch production.

5-7 business days for samples
4

Mass Production

Your order enters our precision winding line with process records and production updates.

15-25 business days typical
5

Quality Control & Delivery

Each batch passes final QC inspection, export packing, and shipping documentation.

DHL / FedEx / Sea Freight
6

After-Sales Support

A dedicated account manager supports repeat orders, claims, and design iterations.

Long-term partnership
1

Submit Your Requirements

Send drawings, specifications, or a sample.

Response within 24 hours
2

Engineering Review & Quotation

Feasibility, process parameters, price and lead time are confirmed.

Typically 1-2 business days
3

Sample Production & Approval

Samples are produced for your evaluation before batch production.

5-7 business days
4

Mass Production

Precision winding production with process tracking.

15-25 business days
5

Quality Control & Delivery

Final QC, export packing, and shipment documents.

DHL / FedEx / Sea Freight
6

After-Sales Support

Ongoing order, quality and design support.

Long-term partnership

100% Inspection Before Delivery

Every coil undergoes electrical and dimensional testing before shipment.

Dedicated Account Manager

A single point of contact manages orders, communication, and support.

Ongoing Engineering Support

Design revisions, winding parameter changes, and new coil development.

Technical Resources & Documents

Product datasheets, company overviews, and quality documentation. No registration required.

PDF

Flat Wire Single-Layer Vertical Winding Machine

PDF · 1.1 MB · Updated Aug 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Single-Line, Single-Axis Internal Winding Machine

PDF · 1.5 MB · Updated Aug 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Dual-Axis Rotor External Winding — Reverse Hook-up

PDF · 1.5 MB · Updated Aug 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Automatic Loading & Unloading — 4-Axis Internal Winding

PDF · 1.6 MB · Updated Aug 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Dual-Axis Disc-Type Winding Machine

PDF · 2.8 MB · Updated Aug 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Voice Coil Flying Fork Winding Machine

PDF · 2.9 MB · Updated Aug 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Hollow-Membrane-Wrapped Wire Automatic Winding Machine Solution

PDF · 2.4 MB · Updated Aug 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Voice Coil Flying Fork Winding Machine - A2

PDF · 2.7 MB · Updated Aug 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

2025 ZHPWT Catalogue

PDF · 9.4 MB · Updated Jul 2025

Guangdong ZHPWT Technology Co., Ltd. is a technology company specializing in intelligent winding equipment.

Download
PDF

Single-Line, Single-Axis Internal Winding Machine

PDF · 1.5 MB · Updated Jul 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Flat Wire Single-Layer Vertical Winding Machine

PDF · 1.1 MB · Updated Jul 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download
PDF

Square and Racetrack-Type Vertical Winding Machines

PDF · 1.1 MB · Updated Jul 2025

Provide an overview of the project’s main components and process flow; include layout diagrams, assembly drawings, structural sche

Download

Need a custom datasheet or NDA before sharing sensitive documents? Contact us

Frequently Asked Questions

Can not find your answer here? Our team replies within 24 hours.

MOQ depends on coil type and process complexity. Prototype and small trial orders can be discussed for new projects.
Yes. Samples are available after engineering confirmation, typically within 5-7 business days for many projects.
You can send drawings, target inductance, resistance, wire material, dimensions, tolerance, and application requirements.
We support ultra-fine wire winding down to 0.01mm with suitable tension control and process verification.
Yes. Air-core, bobbin, self-bonding, and special-shaped coils can be manufactured according to drawings or samples.
Standard options include enameled copper wire, self-bonding wire, Litz wire, flat wire, aluminum wire and other specified materials.
Yes. Provide target inductance, test frequency, DCR, tolerance, and application conditions for engineering review.
WIRESUN follows an ISO 9001 quality management process. Test reports and COA can be supplied by project.
Batches are checked for electrical parameters, appearance, key dimensions, and process records before shipment.
Standard documents can include packing list, commercial invoice, Certificate of Analysis, electrical test report and compliance letters.
We ship worldwide by DHL, FedEx, UPS, air freight, and sea freight depending on quantity and schedule.
Standard terms are confirmed during quotation according to order amount, customer history and project requirements.
Standard production is usually 15-25 business days after sample approval. Complex custom coils may require longer.